Frequently Asked Questions
How true to size is the clothing?
All articles of clothing run true to size, if you want a cozy/regular fit, order to size. If you want oversized/roomy, order a size up!
When should I expect to receive my order?
Every order is Made to Order and Custom Made. If you purchase an item that requires you to send us material, your order will be shipped around 2 weeks after we receive your material. Otherwise, all other orders are expected to be shipped within 7-10 days.
What if the color/size I want is out of stock?
If a size/color you want is out of stock, please contact us at info@thekatandco.com with the size/color you would like, we can add more of those options for you.
What is the process for sending material for my order?
Once you place your order, if it requires you to send us material, your order confirmation email will provide you with instructions on how to send your material. If you have any questions contact us at info@thekatandco.com!